Privacy Policy

Last updated: 14 November 2026

This policy explains what personal information Cradle Your Cravings Academy ("we", "us") collects, how we use it, and your choices. Contact: babysteps@cradleyourcravings.com.

Information we collect

• Account details: name, email address, password (stored hashed) and sign-in method.
• Purchase details: what you bought and when. Card payments are processed by our payment provider; we never see or store your full card number.
• Learning activity: lessons watched or completed, progress, quiz results, certificates and badges.
• Private notes and uploads: journal entries, notes and files you add. These are private to you.
• Community content: posts and replies you choose to share.
• Technical data: standard server logs, device and browser information, and cookies as described in the Cookie Policy.

We do not ask for your medical records. Please do not post sensitive health information in community areas.

How we use it

To create and secure your account, deliver the courses you bought, track progress and issue certificates, process payments, send receipts and course emails, answer support requests, improve the Academy, and meet legal obligations.

What we never do

We do not sell your personal data and we do not use advertising trackers on lesson pages.

Emails

Service emails (receipts, password resets, access notices) are always sent. Newsletter and reminder emails can be turned off in Account → Email preferences or with the unsubscribe link.

Sharing

We share data only with trusted service providers who help run the Academy — hosting, database, video delivery, email and payment processing — under contracts that require them to protect it, or when the law requires.

Retention

We keep your data while your account is active. When you delete your account we remove your profile, progress and private content; purchase records are kept as long as accounting and tax law require.

Your rights

You can view, export and delete your data from Account → Data & privacy, update your details at any time, and contact us to exercise any right available under the law where you live (for example GDPR or CCPA).

Security

We use encryption in transit, hashed passwords and access controls. No system is perfectly secure, so please keep your password private.

Children

The Academy is for adults aged 18 and over. We do not knowingly collect data from children.

Changes

We will post updates here and email registered users about material changes.